At eCart Kashmir, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or interact with our website, eCart Kashmir. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
1.1. Personal Information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through payment gateways)
1.2. Non-Personal Information:
- IP address
- Browser type
- Device information
- Website usage data (e.g., pages visited, time spent on the site)
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and deliver your orders
- To communicate with you regarding your orders, inquiries, or support requests
- To improve our website and user experience
- To notify you of promotions, offers, or updates (if you have subscribed to our communications)
- To prevent fraud and enhance security
3. Sharing Your Information
We respect your privacy and ensure that your personal information is not sold or rented to third parties. However, we may share your information with:
- Service Providers: Trusted third parties who assist in order fulfillment, payment processing, and delivery.
- Legal Authorities: If required by law or to protect our rights, we may disclose your information to comply with legal obligations.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance website performance
- Analyze site usage
- Remember user preferences
- Provide personalized recommendations
You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Data Security
We implement industry-standard measures to safeguard your personal information, including secure servers and encryption technologies. While we strive to protect your data, no method of transmission or storage is 100% secure. We encourage you to use strong passwords and protect your account information.
6. Your Rights
You have the following rights regarding your personal information:
- Access and Correction: Request access to the data we hold about you and correct inaccuracies.
- Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us:
- Email: info@ecartkashmir.com
- Call: +91-9906692449
- Address: Frestabal Pampore, Jammu and Kashmir, India – 192121
Thank you for trusting eCart Kashmir. We are dedicated to protecting your privacy and providing a secure shopping experience.